Return & Replacement

Limited Warranty Policy:

Thank you for your interest in the products and service of LCARE. The limited warranty shall apply for LCARE products or products distributed by LCARE only.

The warranty covers any defect in material under normal use during the warranty period. Any physical damage will not be accepted under warranty.

LCARE shall provide free of charge repair or replacement service within the warranty period.


You can apply for replacement/repair by the following procedure.


1. Click here to fill the complaint form.

2. Our technical team will check your complaint and process your query within 24 working hours.

3. After approval from the technical team, our pickup person will collect the defective product from your doorstep within the next 24-48 working hours. We will update you regarding courier tracking by mail. Please keep your product ready with packing.

4. After receiving a defective product we will replace / repair (As per LCARE policy) product and send to your doorstep. We will update you regarding shipment tracking by email.

5. The whole process takes around  7 - 10 working days.

6. We will charge Rs 75 for the pick up of the defective product, Replacement Delivery will be free of charge.

If you still have any query you can directly contact us.


1: Refund request will be accepted within 7 days after the product delivery date.

2: We will Deduct the Shipping charges Rs 150 from the amount and do the refund of the balance amount after receiving the Product at our Warehouse in Good Condition.

3: Balance amount will be credited within 7 days after receiving the product.